Terms of Service
Last updated: 10 September 2026
These terms govern your use of BeyondCore. They form a binding agreement between your organisation ("Customer", "you") and BeyondCore, Org.nr 559155-2129, Sweden ("BeyondCore", "we"). By creating an account, or by using the service, you accept them on behalf of your organisation and confirm you are authorised to do so.
BeyondCore is a business service. It is not offered to consumers.
1. What the service does
BeyondCore assesses the quality of master data you provide — supplier, customer and material records — and returns a score, a list of findings, and suggested corrections, each with the evidence behind it.
It recommends. It never changes anything. BeyondCore does not write to your ERP or any other system of record. Every suggestion requires a human decision, and applying a change in your own systems is your action and your responsibility.
2. Accounts
You are responsible for your account: for the accuracy of the details you give us, for keeping credentials confidential, for the actions of everyone you invite, and for telling us promptly if you suspect unauthorised access. An account owner may invite and remove members at any time.
We may suspend an account that is being used unlawfully, that threatens the security or stability of the service, or that is materially overdue on payment. Where circumstances allow, we will tell you first. A suspended organisation can still read its own history.
3. Plans, limits and fees
The Sandbox plan is free and includes a limited number of assessments per calendar month, shown in the application. We may change that allowance for future periods with notice.
Paid plans (Team, Business, Enterprise) are agreed with us in writing, including price, term, billing period and payment terms. Prices exclude VAT. Fees are non-refundable except where these terms or mandatory law say otherwise. We may change prices for a renewal term with at least 30 days' notice before that term begins.
4. Your data, and what you promise about it
You own your data. You keep all rights in the master data you upload and in the learned structure ("knowledge") BeyondCore derives for your organisation. We claim no ownership of either.
We handle your data as described in our Privacy Policy and, where it contains personal data, as your processor under our Data Processing Agreement. Uploaded extracts are processed in memory and discarded; we retain the assessment result, not your records.
You confirm that, for everything you upload, you:
- have the right and any necessary lawful basis to provide it to us for assessment;
- will not upload special categories of personal data (Art. 9 GDPR — health, biometric data,
trade-union membership, and the rest), data about criminal convictions, payment-card numbers, or government identity-document numbers. Master data does not need them, and the service is not built to hold them;
- will not upload anything unlawful, infringing, or subject to obligations you have not told us
about; and
- will keep your own backup. BeyondCore is not a system of record and is not a backup service.
5. Acceptable use
Do not: attempt to breach or probe the security of the service or another customer's data; reverse engineer, decompile or copy the software except where mandatory law permits; resell or provide the service to third parties without our written agreement; use it to build a competing product; send malware; or place load on it designed to disrupt it. Automated access is welcome through our API on plans that include it, within any published limits.
6. The findings are advice, not a guarantee
This clause matters, so it is in plain words.
BeyondCore combines deterministic rules with AI-based analysis. It is designed to be careful — it will not merge two records on a weak signal, and it does not invent a corrected value it cannot justify. But no data-quality assessment can be complete or infallible. We do not warrant that every defect in your data will be found, that every finding is correct, or that any suggestion is appropriate for your business.
You are responsible for reviewing findings before acting on them and for the consequences of changes you make in your own systems. Do not use BeyondCore as the sole basis for a decision with financial, legal, safety or regulatory consequences without your own verification.
The service is otherwise provided "as is". To the extent permitted by law we disclaim implied warranties of merchantability, fitness for a particular purpose and non-infringement. We do not warrant uninterrupted or error-free operation.
7. Availability, support and changes
We aim for high availability and will give reasonable notice of planned maintenance where we can. Unless a separate written service-level agreement says otherwise, no uptime guarantee applies.
We improve the service continuously and may change features. We will not make a change that materially reduces core functionality of a paid plan during a paid term without notifying you.
8. Our intellectual property
The software, engine, rule sets, vertical templates, documentation and brand are ours and remain ours. You get a non-exclusive, non-transferable right to use the service during your subscription, for your own business purposes. Nothing here transfers ownership of our intellectual property to you, or of your data and knowledge to us.
If you send us feedback, we may use it to improve the service without obligation to you.
9. Confidentiality
Each party will protect the other's confidential information with at least reasonable care and use it only for the purposes of this agreement. This does not apply to information that is public through no fault of the receiving party, was already lawfully known, is independently developed, or must be disclosed by law — in which case the receiving party will, where lawful, give notice first.
10. Term, termination and what happens to your data
Either party may terminate for convenience at the end of the current billing period. Either party may terminate immediately on a material breach the other has not cured within 30 days of written notice.
On termination you may export your assessment results and learned knowledge. After that, and at your choice, we delete or return your data, and delete remaining copies within 90 days, unless law requires us to keep something longer. Deleting an assessment deletes its findings with it.
11. Limitation of liability
Neither party excludes liability for death or personal injury caused by negligence, for fraud or fraudulent misrepresentation, or for anything else that cannot lawfully be excluded.
Subject to that:
- Neither party is liable for indirect or consequential loss, loss of profit, revenue, goodwill,
anticipated savings, or loss or corruption of data on systems we do not control.
- Each party's total aggregate liability arising out of or in connection with this agreement is
limited to the fees paid or payable by you in the twelve months before the event giving rise to the claim. Where no fees have been paid — for example on the free Sandbox plan — that cap is EUR 1,000.
These limits apply however liability arises, in contract, tort (including negligence) or otherwise.
12. Indemnity
You will indemnify us against claims, losses and reasonable costs arising from your breach of section 4 (your data) or section 5 (acceptable use) — in particular a claim that data you uploaded infringed someone's rights or was provided to us unlawfully.
13. Sub-processors, and changes to these terms
Our sub-processors are published at /legal/subprocessors and we give notice before adding or replacing one, with a right to object on reasonable data-protection grounds.
We may update these terms. For material changes we will notify account owners by email at least 30 days before they take effect; continuing to use the service after that means you accept them. If you do not, you may terminate before they take effect and we will refund any prepaid fees for the unused remainder of the term.
14. General
Force majeure. Neither party is liable for failure caused by events beyond its reasonable control, for as long as that lasts.
Assignment. Neither party may assign this agreement without the other's consent, except to a successor of substantially all of its business.
Entire agreement. These terms, the Privacy Policy and the DPA (plus any signed order form, which prevails where it conflicts) are the whole agreement between us.
Severability. If a provision is unenforceable, the rest stands.
Governing law and venue. Swedish law applies, excluding its conflict-of-law rules. Disputes are subject to the exclusive jurisdiction of the Swedish courts, with Stockholms tingsrätt as the court of first instance.
Questions about these terms: contact us.